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IT Technician
IT Technician
Experience : 2 years minimum in IT support
Main tasks :
- Maintain the hospital hardware (PCs, laptops, printers, copiers etc.)
- Maintain inventory of all IT assets; including hardware and software licenses.
- Receive end users tickets and follow up on them
- Ensure level 0 support on hospital applications (Hospital Information System, Medical Imaging system, lab system, website etc.) and provide training to end users
- Ensure level 0 support on the servers and infrastructure (backup, firewall, exchange, active directory, antivirus, security cameras, access points, switches etc.)
- Report to the IT Manager and fill the required reports
- Performs other duties in line with scope of work and as assigned by the IT manager
- Coordinate with external suppliers when necessary
Technical requirements :
- Good skills in windows operating systems troubleshooting specially windows 7
- Hardware repair skills (PC, printers and scanners maintenance and spare parts)
- Minimum networking skills (configure acce
- Troubleshoot Microsoft office applications: excel, word, access, outlook…
- Problem solving skills
- Good command of French and English
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